Tools / Methods
To work well, you need the right tool. It is possible, but more difficult to hammer nails with a screwdriver. Here you will find posts that describe a methodology, a tool or a technique. With step-by-step explanations, you should be able to quickly try them out and decide if they meet your needs.
-
The pitfalls of problem solving
-
Problems solving methods : 8D and A3
-
A digital 5S for double digits results
-
Set a SMART goal
-
Measure customer satisfaction in all cases
-
Close the feedback loop with the client
-
The ultimate question to improve the satisfaction of your customers
-
Set up an indicator table and its animation
-
Overcoming resistance to change
-
Leveraging the power of SMED